Below are the answers to our frequently asked questions. If you did not find the answer you are looking for, please send us your question(s) via our Contact page.

What lotteries are supported?

We are continually updating and improving LotteryTracker to best meet your needs. We currently support Lotto 6/49, Lotto Max, BC 49, Western 649, Daily Grand, Encore, BC Extra, Western Extra and Ontario 49. If there is a specific lottery draw in Canada that you would like to see added to LotteryTracker, please submit feedback via the Contact page.

What personal Information does LotteryTracker share?

LotteryTracker does not share personal information with individuals, organizations or companies outside of LotteryTracker, under most circumstances. Please review our Privacy policy for more information.

What personal Information does LotteryTracker collect?

LotteryTracker collects minimal personal information to identify users that visit our site. Personal information collected may include, but is not limited to: Name, email address and birthday. Please review our Privacy policy, for more information.

LotteryTracker says I am a winner. What do I do next?

If you have received a winner notification email from LotteryTracker, please contact your Group Captain to review the lottery ticket and verify that you are a winner. LotteryTracker strives to ensure winning numbers are official and entered correctly and all information, including email notifications sent from the site are correct. If you received an email with incorrect information, please let us know so we can resolve the issue. LotteryTracker does not assume any responsibility or liability for any information, communications or materials disseminated in error.

Is LotteryTracker supported by a Provincial/Territorial Lottery Corporation?

LotteryTracker is a separate and distinct web service designed to reduce administrative burden and improve transparency for group lottery players and is in no way affiliated with one or more of the Provincial/Territorial Lottery Corporations, including:

• British Columbia Lottery Corporation (BCLC)
• Western Canada Lottery Corporation
• Ontario Lottery and Gaming Corporation (OLG)
• Lotto Quebec
• Atlantic Lottery Corporation

I am experiencing technical difficulty viewing LotteryTracker on my computer?

LotteryTracker was designed to work on various computer platforms including: Desktops, laptops, tablets and mobile devices. We continue to improve LotteryTracker by supporting new devices as they enter the market.